Last updated: 15 January 2026
At gravion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect the data we collect from users of our online marketplace platform and related services.
gravion S.A., registered in Belgium (Registration Number: 739185206), acts as the data controller for the personal information we collect and process. We are committed to compliance with the General Data Protection Regulation (GDPR) and all applicable European data protection laws.
The data we collect is essential for providing our marketplace services and ensuring a secure, personalised experience. We collect information in several ways:
We use of your data is governed by specific legal bases under GDPR and is limited to the purposes outlined below. How we use your information depends on the services you use and your relationship with gravion:
Under GDPR, we process your personal data based on the following legal grounds:
We do not sell your personal data to third parties. We may share your information in the following circumstances:
We work with trusted third-party service providers who assist us in operating our platform, including payment processors, hosting providers, customer support tools, and analytics services. These providers are contractually bound to protect your data and use it only for the specified purposes.
We may disclose your information when required by law, such as in response to court orders, legal processes, or to comply with regulatory requirements.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. Our data retention practices include:
Under GDPR and applicable data protection laws, your rights regarding your personal data include:
You have the right to request a copy of the personal data we hold about you.
You can request that we correct any inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances.
You can request that we limit how we use your personal data in certain situations.
You can request that we transfer your data to another service provider in a structured format.
You can object to certain types of processing, including direct marketing.
While gravion primarily operates within the European Economic Area (EEA), some of our service providers may be located outside the EEA. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our use of cookies, including how to manage your preferences, please refer to our Cookie Policy.
We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following details:
gravion S.A.
Lippenslaan 31, 3062 Leuven, Belgium
Email: privacy@gravion.world
Phone: +32 497 50 27 16
You also have the right to lodge a complaint with the Belgian Data Protection Authority or your local supervisory authority if you believe we have not adequately addressed your concerns.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you a notification. The "Last updated" date at the top of this policy indicates when the most recent changes were made.